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Delivery

 

***Coronavirus Update November 2020***

 

Thank you so much for choosing to order with Frame Company.  We are thrilled to be receiving such an excessive volume of orders however as a result and due to the current situation that surrounds us, leadtimes may be slightly longer than usual.  Please do be assured that in any event, we are working very hard to have all orders shipped and with our customers as soon as humanly possible.

We appreciate your kind patience and understanding during this time.

 

Standard delivery service

 

Ordinarily are sent using a 3-5 working day service from date of purchase, excluding bank holidays however currently and purely due to COVID-19, we are estimating leadtimes to be 7-10 working days.  Delivery to some postcodes, including Northern Ireland and outlying parts of the UK mainland, may take a further 2-3 working days. Please note that due to courier handling, delivery of larger frames such as sizes of 36x24" and above may take an additional working day. A confirmation email will be sent to you as soon as your order has been dispatched with tracking details. In addition to this, you will receive a confirmation email the day your order is out for delivery.

Standard Delivery - £4.95

 

Express delivery service

Orders will be sent within 24 hours of purchase using a 1-2 working day service, excluding bank holidays. Delivery to some postcodes, including Northern Ireland and outlying parts of the UK mainland, may take a further 2-3 working days. Please note that due to courier handling, delivery of larger frames such as sizes of 36x24" and above may take an additional working day. A confirmation email will be sent to you as soon as your order has been dispatched with tracking details.  In addition to this, you will receive a confirmation email the day your order is out for delivery.

Express Delivery - £6.95


Additional delivery charges

Highlands & Islands - £10.95

Mainland Europe - from £14.95

 

Please note that we are unfortunately unable to pass any delivery instructions onto the courier, and that in most cases a signature will be required upon delivery

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